Privacy Policy

1. Introduction

Empire Medical & Rehabilitation PC ("we," "our," or "us") is committed to protecting the privacy and security of your personal and health information. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with our practice. By using our website or services, you consent to the practices described in this policy.

2. Information We Collect

We may collect the following types of information:

• Personal Information: Name, date of birth, address, phone number, email address, and Social Security number (when required for insurance purposes).
• Protected Health Information (PHI): Medical history, diagnoses, treatment plans, lab results, medications, and insurance information, as governed by HIPAA.
• Website Usage Information: IP address, browser type, pages visited, and time spent on our website, collected through cookies and analytics tools.
• Communication Records: Messages submitted through our contact form, live chat, email, or phone.

3. How We Use Your Information

• To provide, coordinate, and manage your medical care
• To process insurance claims and billing
• To schedule and confirm appointments
• To respond to your inquiries and requests
• To improve our website and services
• To comply with legal and regulatory requirements
• To send appointment reminders and health-related communications

4. HIPAA Compliance

We comply with the Health Insurance Portability and Accountability Act (HIPAA) and its implementing regulations. Your Protected Health Information is used and disclosed only as permitted or required by law. We maintain administrative, physical, and technical safeguards to protect the confidentiality, integrity, and availability of your PHI. You have the right to request access to, amendment of, and an accounting of disclosures of your PHI. For more information, please refer to our Notice of Privacy Practices, available at our office.

5. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share information with trusted service providers who assist us in operating our website and practice, insurance companies for claims processing, other healthcare providers involved in your care (with your consent), and government agencies as required by law. All third parties are required to maintain the confidentiality and security of your information.

6. Data Security

We implement industry-standard security measures to protect your information, including encrypted data transmission (SSL/TLS), secure electronic health record systems, access controls and authentication protocols, regular security assessments and training, and physical security measures at our office. While we strive to protect your information, no method of transmission over the Internet or electronic storage is 100% secure.

7. Your Rights

You have the right to access your personal and health information, request corrections to inaccurate information, request restrictions on certain uses and disclosures, receive confidential communications, obtain a copy of your medical records, and file a complaint if you believe your privacy rights have been violated. To exercise any of these rights, please contact our office at (718) 750-2001 or email [email protected].

8. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at: